At Global Alliance Worldwide Chauffeured Services, we consider it vital to provide our valued clients with timely and accurate information concerning their chauffeured transportation services. Once a reservation has been made and the time of pickup approaches, the most important information for clients to receive in an efficient manner is the identification of their assigned professional chauffeur. With this in …
Chauffeur Onsite Procedure: Texting Passenger Mobile Phone
With decades of experience in providing superior customer service in the limousine industry, the team here at Global Alliance Worldwide Chauffeured Services is well aware that perhaps the most important moment in any given order is the one in which the chauffeur and the passenger meet. For this reason, our chauffeurs make particular efforts to ensure that the rendezvous with …
Important Changes to Meeting Procedures at Billy Bishop Toronto City Airport
As of Friday, April 1st, Global Alliance Worldwide Chauffeured Services has implemented new meeting and pickup procedures for Billy Bishop Toronto City Airport (also referred to as Toronto City Centre Airport, Toronto Island Airport, or by its code YTZ). Precipitated by the recent opening of a new underground pedestrian tunnel connecting passengers arriving into the island-side terminal to the city on the mainland …
Accommodating Luggage in Global Alliance Vehicles
An important part of providing superior chauffeured transportation to our clients is safely transporting their luggage as well. Be it hand luggage, suitcases, shopping bags, pets in carrying cases, or even larger items such as furniture, musical instruments, or other technical gear, Global Alliance Worldwide Chauffeured Services is glad to accommodate all of our passengers’ luggage needs.
Key Information about Long Distance Out of Town Transfers
One common chauffeured transportation requirement requested by clients of Global Alliance is long-distance out of town transfers. Certainly Global Alliance’s experienced chauffeurs frequently pick up and drop off in various Southern Ontario cities and communities on the outskirts of Toronto, locations that can be reached and returned from within a space of a few hours. However, for a variety of …
Passenger Cell Phone Numbers: A Key Element of Excellent Service
While booking chauffeur transportation service with a Global Alliance reservations specialist, clients will be asked for a cell phone number for the passenger(s) for the service in question. This is an important piece of information that can greatly improve our customer service options on any given reservation.
A View of Our Chauffeur Training Regimen
Providing excellent and consistent customer service is of paramount importance to Global Alliance Worldwide Chauffeured Services, and our corps of professional chauffeurs are on the front line of that team effort. It is vital that Global Alliance’s chauffeurs are well-trained and prepared for anything that might happen while on the roads providing service to our valued clients. For this reason, …
Notes Fields: Effectively Communicating Vital Information
Communication is absolutely key in providing professional limousine service. Both internal communication within the Global Alliance Worldwide Chauffered Services office and external communication between the office and our clients, passengers, chauffeurs, and affiliates is very important to ensure accuracy of information and avoid errors and disruptions in the quality of customer service provided. Recording specific information to be communicated to …
Further Information Concerning Airport Fees
When a chauffeur representing Global Alliance meets their passenger(s) for an airport arrival, a constant requirement is the payment of an airport fee. This fee may be a standard parking fee or may be a special rate for limousine driver airport registration, depending on the specific airport regulations. Whether meeting a passenger inside the terminal or waiting in a pre-arranged …
Uses of GPS: Maintaining Accuracy of Service, in Vehicles and in the Office
The development of global positioning systems (or GPS) for personal vehicular use over the past decade or two has revolutionized automobile navigation. Drivers need no longer rely solely on their knowledge of the roads or on awkward paper maps to known where they’re going. Satellites track the exact position of their vehicle, while the GPS device plots ideal courses to …