While booking chauffeur transportation service with a Global Alliance reservations specialist, clients will be asked for a cell phone number for the passenger(s) for the service in question. This is an important piece of information that can greatly improve our customer service options on any given reservation.
A Quick Introductory Guide to Online Bookings
When ordering chauffeur transportation services with Global Alliance, our valued clients often want a degree of flexibility in booking options. In addition to speaking with our experienced reservations specialists on the phone or emailing in requests, Global Alliance offers a booking option via our website that allows clients to reserve services quickly and conveniently online.
Notes Fields: Effectively Communicating Vital Information
Communication is absolutely key in providing professional limousine service. Both internal communication within the Global Alliance Worldwide Chauffered Services office and external communication between the office and our clients, passengers, chauffeurs, and affiliates is very important to ensure accuracy of information and avoid errors and disruptions in the quality of customer service provided. Recording specific information to be communicated to …
Order Search Criteria: Many Ways to Access Your Reservation
Once one of our clients and/or passengers has placed a reservation for limousine service with Global Alliance Worldwide Chauffeured Services, this reservation is saved into the Livery Coach reservations system, allowing any agent or manager at our office to securely access the order and facilitating the dispatching of the order to one of our professional chauffeurs. Once a reservation has …
Further Information Concerning Airport Fees
When a chauffeur representing Global Alliance meets their passenger(s) for an airport arrival, a constant requirement is the payment of an airport fee. This fee may be a standard parking fee or may be a special rate for limousine driver airport registration, depending on the specific airport regulations. Whether meeting a passenger inside the terminal or waiting in a pre-arranged …
Tools for Ensuring Accuracy of Addresses: Locations Database, Pickup/Drop Off History, and MapPoint
One of the most important details on any limousine service reservations with Global Alliance Worldwide Chauffeured Services is the address from which our chauffeurs are picking up passengers or at which they are being dropped off. Ensuring that chauffeurs have accurate locations for limousine services is as vital as ensuring they have accurate times. It is a foundational detail for …
Explaining Trip Occasions: Special Occasions
Upon reserving chauffeured limousine services with Global Alliance and receiving an email with confirmation of the booking attached, you may notice a field in the Pick Up & Drop Off Information section of the confirmation that is labelled Occasion. Though this may seem to be a minor detail to the client’s eye, the Occasion for each booking is a vital …
Explaining Trip Occasions: Point-to-Point Transfers
Upon reserving chauffeured limousine services with Global Alliance and receiving an email with confirmation of the booking attached, you may notice a field in the Pick Up & Drop Off Information section of the confirmation that is labelled Occasion. Though this may seem to be a minor detail to the client’s eye, the Occasion for each booking is a vital …
Explaining Trip Occasions: Hourly Service
Upon reserving chauffeured limousine services with Global Alliance and receiving an email with confirmation of the booking attached, you may notice a field in the Pick Up & Drop Off Information section of the confirmation that is labelled Occasion. Though this may seem to be a minor detail to the client’s eye, the Occasion for each booking is a vital …
Explaining Trip Occasions: Airport Transfers
Upon reserving chauffeured limousine services with Global Alliance and receiving an email with confirmation of the booking attached, you may notice a field in the Pick Up & Drop Off Information section of the confirmation that is labelled Occasion. Though this may seem to be a minor detail to the client’s eye, the Occasion for each booking is a vital …