Clients may not be aware of all of the functions in the Livery Coach reservations and dispatch software that governs all of Global Alliance Worldwide Chauffeured Services’ reserved transportation services. Many such functions, though they may never come up in communication between our experienced reservations agents and our valued clients, help to ensure accuracy and efficiency of service and order information. …
Confirming Your Global Alliance Chauffeur Information
At Global Alliance Worldwide Chauffeured Services, we consider it vital to provide our valued clients with timely and accurate information concerning their chauffeured transportation services. Once a reservation has been made and the time of pickup approaches, the most important information for clients to receive in an efficient manner is the identification of their assigned professional chauffeur. With this in …
Automated Emails: Providing Clients with Timely, Efficient Information
Global Alliance Worldwide Chauffeured Services employs a variety of methods to keep in close contact with our valued clients and keep them up to date with confirmations and information concerning the services that we provide for them. One useful and timely technological tool thus employed is the automated email.
Global Alliance’s Automated Phone Access Menu Options
When a client phones into Global Alliance Worldwide Chauffeured Services, our automated access menu greets them warmly and offers them five options to key in to connect them to the appropriate department to address their inquiry. Let’s discuss these five options in more detail.
Chauffeur Onsite Procedure: Texting Passenger Mobile Phone
With decades of experience in providing superior customer service in the limousine industry, the team here at Global Alliance Worldwide Chauffeured Services is well aware that perhaps the most important moment in any given order is the one in which the chauffeur and the passenger meet. For this reason, our chauffeurs make particular efforts to ensure that the rendezvous with …
Important Changes to Meeting Procedures at Billy Bishop Toronto City Airport
As of Friday, April 1st, Global Alliance Worldwide Chauffeured Services has implemented new meeting and pickup procedures for Billy Bishop Toronto City Airport (also referred to as Toronto City Centre Airport, Toronto Island Airport, or by its code YTZ). Precipitated by the recent opening of a new underground pedestrian tunnel connecting passengers arriving into the island-side terminal to the city on the mainland …
Secure Methods for Obtaining Clients’ Credit Card Information
Most payments from clients to Global Alliance Worldwide Chauffeured Services are made on credit card, and because of this obtaining credit card information from our clients accurately, efficiently, and securely is vital to successful customer service. Our clients are presented with several options for providing credit card information, all of which are convenient and secure.
Accommodating Luggage in Global Alliance Vehicles
An important part of providing superior chauffeured transportation to our clients is safely transporting their luggage as well. Be it hand luggage, suitcases, shopping bags, pets in carrying cases, or even larger items such as furniture, musical instruments, or other technical gear, Global Alliance Worldwide Chauffeured Services is glad to accommodate all of our passengers’ luggage needs.
VIP Meet and Greet Service at Pearson International Airport
At Global Alliance Worldwide Chauffeured Services, we consider the ease, convenience and privacy of our clients to be a matter of the utmost concern. This is particular the case at airports when dealing with VIP passengers, who wish to minimize hassles from both airport controls and the general public. With these concerns in mind, as a supplement to our standard Meet and …
Passenger Cell Phone Numbers: A Key Element of Excellent Service
While booking chauffeur transportation service with a Global Alliance reservations specialist, clients will be asked for a cell phone number for the passenger(s) for the service in question. This is an important piece of information that can greatly improve our customer service options on any given reservation.