Most clients who contact Global Alliance to reserve chauffeured transportation, even those new to our services or to the limousine business in general, are aware of the basic information required for bookings. Date, time, pick up, drop off, and stop addresses, flight number for airport arrivals, and passenger name tend to be obvious pieces of information, but there are many …
Global Alliance’s Confirmation and Quality Control Process
At Global Alliance, we are keenly aware of the need for extensive quality control measures to ensure that your chauffeured transportation reservation goes as smoothly as possible. This is why we have structured multiple layers of confirmation and quality checks, to ensure that every effort is made to provide swift and accurate service to our clients.
Recommended Airport Drop-Off Times for Departures
At Global Alliance, we believe strongly in making the extra effort to ensure that our clients’ needs are met and that inconveniences are minimized, if not eliminated completely.
Outlining Our Cancellation Policy
The first questions that clients ask when they begin their professional relationship with Global Alliance often concern our cancellation policy. Although we are well aware that our passengers’ plans can change and last-minute adjustments or cancellations do happen, both the logistical concerns of dispatching vehicles to pickup locations and the monetary factor of ensuring that our chauffeurs are adequately compensated …
Welcoming New Clients to Global Alliance
Global Alliance Worldwide Chauffeured Services can boast of many long-time, regular clients with whom we have maintained productive relationships with for years. However, we are always excited about acquiring new business. Interfacing effectively with new clients and introducing them to our procedures and services is a vital component in that effort.
Responding Productively to Special Client Requests
Continuing our discussion of the sorts of special client requests that Global Alliance is happy to endeavour to meet for our passengers, we should consider non-chauffeur-related requests.
Doing Our Best to Fulfill Chauffeur-Related Special Requests
One of the advantages of reserving limousine service with an organization with the size, scope, and experience of Global Alliance is our ability to accommodate special requests from our clients. Making that extra effort to fulfill our passengers’ requirements, whatever they might be, sets us apart as a professional chauffeured transportation service.
A Quick Guide to Booking Profiles
New Global Alliance clients might be surprised to be asked by their reservations agent for their full name, contact information and credit cards details when they contact our office to reserve limousine service. Especially if the requester is booking service for another passenger, they may well find themselves wondering why all of this material is required by Global Alliance in …