When a client phones into Global Alliance Worldwide Chauffeured Services, our automated access menu greets them warmly and offers them five options to key in to connect them to the appropriate department to address their inquiry. Let’s discuss these five options in more detail.
Dial 1 for Reservations – Speak to reservations to reserve limousine service in Toronto, Canada, the United States, and around the globe. Our reservations specialists may also help with price quotes, changes and cancellations, confirmations, updates to booking profiles, contact information and billing options, and general questions or concerns.
Dial 2 for Dispatch – Speak to our experienced dispatchers if you are having trouble locating your Global Alliance vehicle. They can also provide you with chauffeur details (name and phone number) as well as vehicle information (year, make, model, plate number) if required. Dispatch can also help with questions about availability of vehicles (as well as of specific requested chauffeurs), travel times, and passenger and luggage capacities, as well as with requests for same-day changes or updates to reservations.
Dial 3 for Sales – Our Sales department can be contacted for price estimates and extensive coordination for large group bookings, not only in Toronto but elsewhere in Canada, the U.S., and around the world.
Dial 4 for Accounting – Speak to our Accounting department about concerns related to billing, invoices, credit card charges, and trips which have been completed, closed, and billed to clients.
Dial 5 for General Information – Any general inquiries about Global Alliance and its offered services will be addressed by the first available agent.
All calls into Global Alliance will be answered as quickly as possible by our friendly and knowledgeable staff agents. Please contact us today for all of your chauffeured transportation needs.