As of March 11, 2015, Global Alliance Worldwide Chauffeured Services will be charging a 5% fuel surcharge. This has risen from the recent 3% surcharge rate to reflect continuing fluctuations in gas prices. Should a further adjustment to the fuel surcharge be made in the future, it will likewise be announced in this space. Thank you for using Global Alliance …
Preparing for Daylight Savings Time 2015
Please note that Daylight Savings Time begins in applicable time zones this coming Sunday, March 8 at 2 am. Clocks will be moving forward one hour at this time in the Eastern Time Zone, including Global Alliance’s main operations area of Toronto, as well as across most of the rest of North America. We have advised our office staff and …
Ensuring Accuracy and Transparency in Price Estimates
A recent discussion in this space laid out the policies and practices by which the reservations specialists of Global Alliance Worldwide Chauffeured Services strive to ensure the utmost precision, security, and confidentiality in billing the limousine services requested by our valued clients. Such care and accuracy is applied to everything we do at Global Alliance, and in the context of …
The Authorization Chain: Confidentiality and Accuracy in Billing
Honesty, transparency and clarity are cornerstones of Global Alliance Worldwide Chauffeured Services’ approach to excellence in customer service. This is especially important in relation to questions of payment and billing, where unexpected charges or hiccups in securing payment method information can reduce client satisfaction with our services and threaten important service relationships.
Releasing Chauffeurs: Clear Communication Leads to Customer Service Excellence
At Global Alliance, our experienced professional chauffeurs make it their mission and their duty to attend to the every need of their valued passengers. Of course, like all good things, a transfer in a Global Alliance limousine must eventually come to an end.
Toronto’s Top Hotels: Downtown Boutique Hotels
As Canada’s financial and business centre as well as a North American cultural capital, Toronto welcomes millions of visitors every year. Many visitors stay at one of the city’s multitude of fine hotels, and a select group of those overnighting in Toronto find accommodation at one of the city’s premiere luxury hotels. Global Alliance Worldwide Chauffeured Services frequently operates out …
Enhancing Customer Service with Samsung Galaxy Tablets
Global Alliance Worldwide Chauffeured Services has always strove to stay on the leading edge of the technological options available for use in the limousine industry. We believe that new technology enhances our collective ability to offer superior customer service to our valued clients. One key example of the integration of technology into our daily practices involves our professional chauffeurs’ company-issue …
Company Announcement: Fuel Surcharge Now at 3%
As of the end of January 2015, Global Alliance Worldwide Chauffeured Services will be charging a 3% fuel surcharge. This has risen from the recent 0% surcharge rate to reflect continuing fluctuations in gas prices. Should a further adjustment to the fuel surcharge be made in the future, it will likewise be announced in this space. Thank you for using Global …
Toronto’s Top Hotels: Prestigious Names in Luxury
As Canada’s financial and business centre as well as a North American cultural capital, Toronto welcomes millions of visitors every year. Many visitors stay at one of the city’s multitude of fine hotels, and a select group of those overnighting in Toronto find accommodation at one of the city’s premiere luxury hotels. Global Alliance Worldwide Chauffeured Services frequently operates out …
Important Considerations Concerning Toll Roads
As frequent travelers on the roads across the continent are surely aware, provinces, states, and municipalities in Canada and the United States often designate certain highways or bridges as toll roads to offset costs of construction and maintenance. Drivers using these roadways must pay a toll fee, which is sometimes a flat rate and is sometimes based on duration of …