Split Evening Transfers: Minimizing Waiting Time Costs to Serve Clients Better

One type of chauffeured transportation service commonly required by Global Alliance’s clients involves evening transfers to and from restaurants, theatres, sporting events, or other social engagements. In our extensive experience with limousine service, we have found that passengers often require additional time beyond their pre-set pickup time to prepare for their evening out. Passengers also frequently stay at their destination …

Explaining Wait Time Charges

Global Alliance understands that even when proceeding from a pre-arranged pick-up time, our clients are not always ready to get on their way immediately. In an effort to be fair to passengers running only a few minutes behind as well as to ensure that our professional chauffeurs are compensated for their time on the clock, Global Alliance has formulated a …

Special Announcement: Adjustment of Fuel Surcharge

Effective today (Friday, June 20th, 2014), Global Alliance Worldwide Chauffeured Services will be charging a fuel surcharge of 10% on all limousine reservations. This adjustment from the previous surcharge of 7% reflects the rising cost of fuel. Please let us know if you have any questions or concerns about this adjustment. Thank you.

Outlining Global Alliance’s Policy on Pets in our Vehicles

Global Alliance is always keenly aware of specific requirements for clients travelling in our vehicles. We have previously discussed special passenger requests as well as seating considerations for those travelling with small children. But another important consideration involves passengers travelling with animal companions.

Additional Key Information Requested for Reservations

Most clients who contact Global Alliance to reserve chauffeured transportation, even those new to our services or to the limousine business in general, are aware of the basic information required for bookings. Date, time, pick up, drop off, and stop addresses, flight number for airport arrivals, and passenger name tend to be obvious pieces of information, but there are many …

Global Alliance’s Confirmation and Quality Control Process

At Global Alliance, we are keenly aware of the need for extensive quality control measures to ensure that your chauffeured transportation reservation goes as smoothly as possible. This is why we have structured multiple layers of confirmation and quality checks, to ensure that every effort is made to provide swift and accurate service to our clients.

Out-of-Town Transfers – A Brief Explanation of Trip Durations

Global Alliance is glad to fulfill our clients’ transportation requirements, wherever their plans may take them. This often means that our chauffeurs make out of town trips, transferring clients to locations on the outskirts of the Greater Toronto Area and beyond.

Outlining Our Cancellation Policy

The first questions that clients ask when they begin their professional relationship with Global Alliance often concern our cancellation policy. Although we are well aware that our passengers’ plans can change and last-minute adjustments or cancellations do happen, both the logistical concerns of dispatching vehicles to pickup locations and the monetary factor of ensuring that our chauffeurs are adequately compensated …

Child Seat Policy at Global Alliance

Global Alliance has its roots in family-owned businesses, so we understand that family is of paramount importance to our clients. We are glad to offer infant, toddler, and booster seats by request in our vehicles for no added fee.